Shipping Policy
At Caspiy Store, we take every step to ensure your order is delivered fresh, safely, and on time.
1. Shipping Area
We currently ship within the United States, with a focus on ensuring temperature-controlled delivery where needed.
2. Shipping Methods
All caviar and perishable items are shipped using express delivery services (e.g., FedEx, UPS, USPS Priority Express) with cold packaging to preserve freshness.
3. Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
Express Shipping: 1–3 business days
Delivery times may vary depending on your location.
You will receive a tracking number as soon as your order ships.
5. Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may apply for orders over a certain amount (if available).
6. Delivery Responsibility
Please ensure that someone is available to receive the package on the day of delivery. We are not responsible for delays due to incorrect addresses or failure to retrieve the parcel in time.